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Salesforce and NVIDIA Unveil Koa, a CRM Reasoning Model Built on Nemotron
At Dreamforce on September 15, 2026, Salesforce and NVIDIA introduced Koa, a purpose-built CRM reasoning model trained on 27 years of synthetic CRM data. Built on NVIDIA’s Nemotron architecture, Koa enables Agentforce agents to execute complex, multi-step workflows with three times fewer errors, all within Salesforce’s trust boundary.
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